Digital Banking – Challenges and Solutions in the year 2021
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KMS Solutions x TechTalk | Digital Banking – Challenges and Solutions in 2021
Adopting new technologies and services, many banks make mistakes as they implement a series of separate digital initiatives, which makes it more time-consuming and costly without the support needed to compete with digital-native competitors.
▬ About this episode ▬▬▬▬▬▬▬▬▬▬
In our TechTalk Series on Digital Banking, Ms. Hanh Ngo – Product Owner at KMS Solutions – will discuss all the problems the banking sector commonly faces when taking on modern methods and integrating digital technologies into the legacy operation.
▬ About Speaker: Ms. Ngo My Hanh ▬▬▬▬▬▬▬▬▬▬
Product Owner at KMS Solutions
She has over 8 years of experience in Business Analysis and Customer Experience Design, with a focus on Software Development. For many years, she has also led several Robotic Process Automation (RPA) projects. Her areas of expertise span Banking, Retailing, and Data Security.
Digital Banking – Challenge and Solutions:
Part 1: Understanding the challenges of the digital transformation of Banking
Part 2: How to Create an Effective Customer Journey Map
▬ Contents of this video ▬▬▬▬▬▬▬▬▬▬
00:00 – Introduction
01:35 – Benefits of Digital Transformation in Banking
02:47 – Challenges Banks are facing
04:24 – What do banks need to focus on
05:56 – Impacts of the changes in Customer behaviors
06:27 – Conclusion
Visit KMS Solutions at:
Youtube: https://www.youtube.com/channel/UChM-aXPpbHlPASM_2b3oGxw
Website: https://kms-solutions.asia/
Facebook: https://www.facebook.com/kmssolutions.asia
LinkedIn: https://www.linkedin.com/company/kms-technology-solutions-inc
#KMSSolutions #DigitalTransformation #Banking #Bank #DigitalBanking
What Are Digital Banking Products, Digital Banking – Challenges and Solutions in the year 2021.
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